Privacy Policy

Undead Clothing Co. Privacy Policy

Last updated: August 4, 2026

This Privacy Policy describes how Undead Clothing Co. (“Undead Clothing Co.,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit UndeadClothingCo.com, purchase a product, communicate with us, or otherwise use our website and related services collectively referred to as the “Services.”

For purposes of this Privacy Policy, “you” and “your” refer to anyone who uses the Services, including customers, website visitors, and other individuals whose personal information we collect.

Please read this Privacy Policy carefully. By using the Services, you acknowledge the practices described below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal obligations.

When we update this Privacy Policy, we will post the revised version on our website and update the “Last updated” date above. We may also take any additional steps required by applicable law.

How We Collect and Use Personal Information

The personal information we collect depends on how you interact with Undead Clothing Co.

We may use personal information to:

  • Provide and improve the Services
  • Process payments and fulfill orders
  • Arrange shipping, returns, refunds, and exchanges
  • Communicate with you about purchases or customer-service requests
  • Maintain customer accounts
  • Prevent fraud and protect the security of the Services
  • Send marketing communications where permitted
  • Measure website activity and advertising performance
  • Comply with legal obligations
  • Enforce our policies and protect our legal rights

Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or could reasonably be associated with you.

Information You Provide Directly

Information you submit to us may include:

  • Your name, address, email address, and phone number
  • Billing and shipping information
  • Payment confirmation and transaction information
  • Order history
  • Account credentials and preferences, where applicable
  • Products you view, place in your cart, purchase, or add to a wishlist
  • Product reviews and other content you submit
  • Information included in customer-service messages or other communications

Some features of the Services may require you to provide certain information. You may choose not to provide that information, but doing so may prevent you from using some features or completing a purchase.

Information Collected Automatically

We may automatically collect information about how you interact with the Services through cookies, pixels, web beacons, software development kits, and similar technologies collectively referred to as “Cookies.”

This information may include:

  • Device type
  • Browser type
  • IP address
  • Network and connection information
  • Pages and products viewed
  • Links or advertisements clicked
  • Shopping-cart activity
  • Referring website
  • Date, time, and duration of website visits
  • General interaction with the Services

Information Obtained From Third Parties

We may receive personal information from third parties that provide services to us, including:

  • Shopify and other website-service providers
  • Payment processors
  • Fulfillment and shipping providers
  • Analytics providers
  • Advertising and marketing partners
  • Customer-service providers
  • Social media or login-integration providers

Payment processors may collect payment-card, bank-account, billing-address, and transaction information necessary to complete your purchase. Undead Clothing Co. does not necessarily receive or store complete payment-card details.

Information obtained from third parties will be handled according to this Privacy Policy. However, third parties may also process information under their own privacy policies and practices.

How We Use Personal Information

Providing Products and Services

We use personal information to:

  • Process payments
  • Fulfill and ship orders
  • Provide order and tracking notifications
  • Manage returns, refunds, and exchanges
  • Maintain customer accounts
  • Provide customer support
  • Allow customers to submit product reviews
  • Perform our obligations under our agreement with you

Marketing and Advertising

We may use personal information to send promotional communications and show advertisements for our products.

Depending on the choices you make and the laws that apply to you, this may include:

  • Promotional email
  • Text-message marketing, where you have consented
  • Personalized website content
  • Advertising displayed on other websites or platforms
  • Measuring the effectiveness of advertising campaigns

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages.

Security and Fraud Prevention

We may use personal information to detect, investigate, prevent, or respond to fraudulent, illegal, abusive, or malicious activity.

You are responsible for protecting your account credentials. Please contact us promptly if you believe your account or personal information has been compromised.

Customer Communication

We use personal information to respond to questions, address customer-service concerns, provide important order information, and maintain our business relationship with you.

Cookies

We use Cookies to operate and improve the Services. Cookies may help us:

  • Remember your preferences
  • Maintain your shopping cart
  • Enable website functions
  • Understand how customers use the website
  • Measure traffic and performance
  • Prevent fraud
  • Personalize content and advertising

We may permit Shopify, analytics providers, advertising partners, and other service providers to place or use Cookies through our website.

Most browsers accept Cookies automatically. You can change your browser settings to reject or remove certain Cookies. Blocking Cookies may cause portions of the website to function incorrectly or become unavailable.

Where available, you may also manage eligible Cookie and data-sharing preferences through the privacy controls displayed on our website.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

Service Providers

We may disclose information to companies that perform services on our behalf, including:

  • Website hosting and technical support
  • Payment processing
  • Order fulfillment
  • Printing and production
  • Shipping
  • Data analytics
  • Cloud storage
  • Customer service
  • Fraud prevention
  • Marketing and advertising

These providers receive information necessary to perform their services.

Business and Marketing Partners

We may disclose information to Shopify and other business or marketing partners to provide the Services, measure performance, or advertise products.

These partners may process information according to their own privacy policies.

At Your Direction or With Your Consent

We may disclose information when you request, direct, or consent to the disclosure, including when:

  • Fulfilling and shipping an order
  • Using a social-media feature
  • Using a third-party login or account integration
  • Submitting information to a third-party service through the website

Legal and Business Purposes

We may disclose personal information:

  • To comply with laws, subpoenas, court orders, or legal requests
  • To enforce our terms, policies, or agreements
  • To protect our business, customers, or other individuals
  • To investigate suspected fraud or illegal activity
  • In connection with a merger, acquisition, financing, bankruptcy, reorganization, or sale of business assets

Categories of Information Disclosed

During the preceding 12 months, we may have disclosed the following categories of personal information for the business purposes described above:

Categories of Personal Information

  • Identifiers, such as contact details and account information
  • Commercial information, such as purchases, order history, and shopping activity
  • Internet or electronic-network activity, such as Usage Data
  • Customer-service communications and other information you submit

Categories of Recipients

  • Payment processors
  • Fulfillment and shipping providers
  • Website and technology providers
  • Customer-service providers
  • Data-analytics providers
  • Business and marketing partners
  • Advertising providers
  • Professional advisers and legal authorities where appropriate

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about individuals.

Sale, Sharing, and Targeted Advertising

Certain disclosures to advertising and marketing partners may be considered the “sale” or “sharing” of personal information or the use of personal information for targeted advertising under some U.S. state privacy laws.

During the preceding 12 months, the categories of information that may have been sold or shared for these purposes include:

  • Identifiers, such as contact or device information
  • Commercial information, such as products viewed or purchased
  • Internet or electronic-network activity, such as website usage and advertising interactions

These categories of information may be disclosed to business, advertising, and marketing partners.

Depending on where you live, you may have the right to opt out of these activities. You may exercise an available opt-out right through the Your Privacy Choices link displayed on our website.

Where required by law, we also recognize supported Global Privacy Control signals as an opt-out request for the browser and device sending the signal.

User-Generated Content

The Services may allow you to post product reviews, photographs, comments, or other user-generated content.

Content submitted to a public portion of the Services may be visible to anyone. We cannot control how other people use information you choose to make publicly available.

Do not include sensitive, confidential, or unnecessary personal information in public reviews or other public content.

Third-Party Websites and Links

The Services may contain links to websites or platforms operated by third parties.

We do not control and are not responsible for the privacy, security, accuracy, content, or practices of third-party websites. Review the privacy policies and terms of any third-party service before providing it with personal information.

The inclusion of a third-party link does not necessarily mean that Undead Clothing Co. endorses that website, platform, owner, or operator.

Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information directly from children.

A parent or legal guardian who believes a child has provided us with personal information may contact us to request its deletion.

We do not knowingly sell or share, as those terms are defined by applicable law, the personal information of individuals under 16 years of age.

Security and Retention

We use reasonable safeguards designed to protect personal information. However, no security system, website, or method of transmission is completely secure, and we cannot guarantee absolute security.

Do not send sensitive or confidential information through an unsecured communication channel.

We retain personal information for as long as reasonably necessary to:

  • Provide the Services
  • Maintain customer accounts
  • Complete orders and transactions
  • Meet legal, accounting, and tax obligations
  • Prevent fraud
  • Resolve disputes
  • Enforce contracts and policies

The appropriate retention period depends on the nature of the information and why it was collected.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights:

  • Right to know or access: Request information about the personal information we collect, use, and disclose.
  • Right to delete: Request deletion of certain personal information we maintain.
  • Right to correct: Request correction of inaccurate personal information.
  • Right to portability: Request a portable copy of certain personal information.
  • Right to opt out: Opt out of the sale or sharing of personal information or its use for targeted advertising.
  • Right to withdraw consent: Withdraw consent where processing is based on your consent.
  • Right to appeal: Appeal our denial of an eligible privacy request where applicable.
  • Right to manage marketing communications: Unsubscribe from promotional messages.

These rights are not absolute and may only apply under certain circumstances. We may deny or limit a request where permitted by law.

To exercise an available privacy right, use the privacy options provided on our website or contact us at info@undeadclothingco.com.

We may need to verify your identity before completing a request. An authorized agent may submit a request on your behalf where permitted by law, but we may require proof of authorization and direct identity verification.

We will not discriminate against you for exercising an applicable privacy right.

Unsubscribing from promotional communications will not prevent us from sending transactional messages concerning orders, payments, account security, or customer-service matters.

Shopify Advertising Services

We may use Shopify advertising services, including Shopify Audiences, to help measure and personalize advertisements shown on third-party websites.

You may use the Shopify Privacy Portal to learn more about Shopify’s privacy practices and available privacy controls.

Complaints

Contact us if you have a complaint regarding how we process personal information.

Depending on where you live, you may also have the right to appeal a decision we make regarding a privacy request or submit a complaint to an applicable data-protection authority.

International Users

Personal information may be transferred, stored, or processed outside the country where you live, including in the United States and in countries where Shopify, fulfillment providers, and other service providers operate.

Where required, international transfers from Europe or the United Kingdom will rely on legally recognized safeguards, such as adequacy decisions, approved contractual clauses, or other authorized transfer mechanisms.

Contact Us

For questions about this Privacy Policy, our privacy practices, or your available privacy rights, contact:

Undead Clothing Co.
Email: info@undeadclothingco.com